Start in Sorena
Sign in
Choose a sign-in method, use an email magic link, and recover access.
Use the email associated with your Sorena account. If you are joining a team for the first time, open your invitation before signing in.
Choose a sign-in method
- Open the sign-in page.
- Enter your work email and choose Continue.
- If your workspace uses single sign-on (SSO), continue through your organization's sign-in page. If several providers or workspaces appear, choose the one you need.
- When Email me a magic link appears beside the SSO choices, you can choose it to receive a sign-in link by email instead. This choice depends on your workspace's sign-in policy.
- Open the magic link in your own inbox. Check the expiry shown on the sign-in page and request another link if it expires.
After signing in, check the workspace name in the sidebar before opening your work.
Recover sign-in
| Message or problem | What to do |
|---|---|
| No sign-in method available | This workspace allows neither magic-link nor SSO sign-in for this email. Check the email, then ask your workspace admin to check the available sign-in methods. |
| Your workspace was deleted | Accept an invitation from a different workspace, then sign in to restore your account. Ask the team you need to join for that invitation. |
| Session ended | An admin ended your earlier session. Sign in again to continue. |
| Your account was deactivated | Contact an owner of your primary workspace to restore access. |
| Magic link expired | Return to sign-in and request a new link. |
| SSO does not finish | Ask your workspace admin to check the sign-in method available for your email. |
If a workspace is missing after sign-in, ask the person who invited you to check your membership. If you still cannot get in, email support@sorena.io with the message you see and the step where sign-in stops. Never forward a magic link or invitation link to support.